Table of Contents
- 1. Hiring Was the Most Important Thing He Did
- 2. Only A-Players Allowed
- 3. Passion Trumps Credentials
- 4. The Right Fit Over the Right Resume
- 5. Culture Is King
- 6. The Art of Deep Interviewing
- 7. Hiring Cross-Disciplinary Thinkers
- 8. Building Creative Spaces to Attract Talent
- 9. Never Settle
- 10. Trust Your Gut—Then Test It
- Case Study 1: The Macintosh Team
- Case Study 2: Pixar’s Dream Team
- Case Study 3: The iPhone Dream Team
- Conclusion: Building a Legacy, One Hire at a Time
Steve Jobs is celebrated for revolutionizing industries—from personal computing to animated films, smartphones to digital music. But while much attention is given to his visionary thinking and design obsession, one of Jobs’ most powerful, behind-the-scenes abilities was his extraordinary talent for hiring the right people. From the early days of Apple to the success story of Pixar, Jobs built legendary teams that turned bold ideas into world-changing realities.
“Great things in business are never done by one person. They’re done by a team of people.” – Steve Jobs
This blog explores the timeless principles and unconventional methods that Steve Jobs used to hire top talent—principles that remain relevant for entrepreneurs, leaders, and recruiters today.
1. Hiring Was the Most Important Thing He Did
Steve Jobs once said, “The most important thing I do is hiring.” He saw hiring not as a task to delegate, but as a core leadership function. Jobs believed that the trajectory of a company could be dramatically altered by the quality of its hires. He would devote considerable personal time to recruiting, vetting, and even persuading candidates. Unlike CEOs who viewed hiring as a checklist item, Jobs saw it as strategic warfare. Getting the right people meant innovation, execution, and cultural coherence; getting the wrong ones meant derailment.
Even in Pixar’s early days, when Jobs had limited control over the creative output, he focused heavily on ensuring the right people were leading story development and technical innovation. He knew that with the right team, the rest would follow.
2. Only A-Players Allowed
Jobs often said, “A players hire A players. B players hire C players.” He didn’t just want competence—he demanded brilliance. He believed that small teams of A-players could achieve exponentially more than large teams of average talent. These individuals were not only experts in their field but also relentlessly curious, self-driven, and committed to excellence.
This approach was evident in Apple’s Macintosh team. Rather than hire dozens of developers, Jobs handpicked a few who were exceptionally gifted. The result? A revolutionary product that set new standards for personal computing. At Pixar, he backed individuals like Ed Catmull and John Lasseter because they were unmatched in their domains.
Hiring A-players also had a multiplier effect. Brilliant people challenged one another, set high standards, and attracted more high-caliber talent, creating a virtuous cycle.
3. Passion Trumps Credentials
To Jobs, passion mattered more than degrees or job titles. He was more interested in why someone did their work than what they had done on paper. He looked for people who were deeply in love with their craft—be it design, software, storytelling, or engineering.
This philosophy led him to hire individuals who had unconventional backgrounds. He famously appreciated people who took calligraphy classes or dabbled in music and art. He believed that their broad passions brought a richer perspective to technology and product development.
Jobs saw that passionate people brought energy, persistence, and creativity. They worked through failures and setbacks not because they had to, but because they couldn’t imagine doing anything else.
4. The Right Fit Over the Right Resume
Jobs was meticulous about matching individuals with roles that best suited their unique strengths. He believed that talent misplaced was talent wasted. When someone didn’t perform well, he didn’t jump to fire them; instead, he assessed whether they were in the wrong role.
He often moved employees across departments or teams to find the optimal alignment of skills, interests, and responsibilities. This adaptability helped Apple and Pixar retain talented individuals and maximize their potential. It also created an environment where employees felt valued for who they were, not just what they did.
5. Culture Is King
Jobs was a staunch believer in culture. For him, hiring wasn’t just about skill—it was about shared values. At Apple, this meant a relentless drive for innovation, simplicity, and quality. At Pixar, it meant collaboration, storytelling, and respect for creative integrity.
During interviews, Jobs often tested cultural alignment by probing into candidates’ motivations, ethics, and working styles. He wanted to ensure that new hires wouldn’t just “fit in” but would strengthen the existing culture.
He also understood the fragility of culture. A single misaligned hire could disrupt team chemistry, dilute standards, and sow discontent. That’s why he was famously slow and deliberate in his hiring process.
6. The Art of Deep Interviewing
Jobs had a reputation for conducting deeply personal and probing interviews. He often discarded traditional formats in favour of spontaneous, open-ended conversations. His goal was to understand the candidate’s essence—their beliefs, values, ambitions, and authenticity.
He might ask:
- “Why are you here?”
- “What do you want to do with your life?”
- “Are you willing to fail in order to grow?”
Jobs wasn’t trying to stump candidates. He wanted to get past rehearsed answers and into real conversations. These interviews often revealed whether someone was a mere job-seeker or a true visionary.
7. Hiring Cross-Disciplinary Thinkers
One of Jobs’ most unique insights was that creativity lives at the intersection of disciplines. He actively sought people who combined multiple skill sets or who had diverse experiences outside their core profession.
At Apple, this resulted in products that were both technologically robust and beautifully designed. At Pixar, it produced stories that were emotionally resonant and technically ground-breaking.
By hiring polymaths—designers who could code, engineers who appreciated art, and writers who understood systems—Jobs built teams that could solve complex problems with elegance and humanity.
8. Building Creative Spaces to Attract Talent
Jobs believed that physical space influenced creative output. At Pixar, he insisted on designing the headquarters to facilitate serendipitous interactions. He located bathrooms, meeting areas, and cafeterias centrally to force people to mingle and share ideas.
He believed that the architecture of an office could shape the architecture of ideas. The Pixar campus was not just a place to work—it was a space built to inspire and connect.
This belief extended to Apple as well, where he later championed the design of Apple Park, a circular campus meant to encourage collaboration and transparency.
9. Never Settle
Jobs had little patience for compromise in hiring. If the right person wasn’t available, he waited. He often delayed projects or expanded searches rather than fill a role with someone who was merely “good enough.”
This insistence on quality sometimes frustrated colleagues, but it paid off in the long run. Jobs knew that short-term inconvenience was a small price to pay for long-term excellence.
In his words: “Some people aren’t used to an environment where excellence is expected.”
10. Trust Your Gut—Then Test It
Jobs was known for his intuitive decision-making, but he balanced this with scrutiny. He often made quick judgments about candidates but then tested those instincts with thoughtful questions, reference checks, and scenario-based challenges.
He didn’t hire solely based on gut feeling, but he did let intuition guide his focus. His method was:
- Sense potential
- Challenge the candidate
- Validate with evidence
This mix of instinct and analysis gave him a hiring edge that few could match.
Case Study 1: The Macintosh Team
Jobs recruited the original Macintosh team like he was assembling a rock band. He didn’t want traditional corporate workers—he wanted passionate, unconventional thinkers who would pour their soul into creating something new. He sought out rebels, misfits, and artists who could also code.
The team included:
- Burrell Smith, an electronics prodigy with no formal degree, who engineered the Macintosh motherboard to be faster and cheaper than IBM’s.
- Andy Hertzfeld, a brilliant and eccentric programmer known for his intuitive sense of user interface design.
- Susan Kare, a graphic artist who had never worked in tech but created the original Mac icons and fonts that defined Apple’s user-friendly aesthetic.
What united them was not their resumes, but their devotion to Jobs’ mission: to make technology simple, beautiful, and personal. They worked tirelessly, sometimes sleeping at the office, driven by a shared sense of purpose. Their combined efforts led to the launch of the Macintosh in 1984, a milestone in computing history.
Case Study 2: Pixar’s Dream Team
When Jobs acquired Pixar from George Lucas in 1986, it was a small, underfunded graphics group. But he saw potential in the people behind it, especially John Lasseter, a visionary animator fired by Disney for pushing computer animation, and Ed Catmull, a Ph.D. in computer science and a pioneer in CGI technology.
Jobs gave them creative freedom, financial backing, and a clear mission: blend art and technology to tell timeless stories. He didn’t just hire animators or technicians—he recruited storytellers with deep emotional insight and engineers who believed in artistic expression.
Together, they assembled a unique culture where creative and technical talent were equals. Their efforts culminated in the release of Toy Story in 1995, the world’s first fully computer-animated film. Its success established Pixar as a leader in storytelling.
What followed was an unprecedented streak of critical and commercial hits including Finding Nemo, The Incredibles, and Up. Each film was the product of a culture designed to attract and retain the best minds in both art and science—a culture Jobs carefully cultivated through deliberate hiring.
Case Study 3: The iPhone Dream Team
The creation of the iPhone was not just a technological triumph—it was the result of Jobs’ ability to assemble and manage a high-functioning, cross-disciplinary team.
He brought together:
- Jonathan Ive, the design genius responsible for Apple’s minimalist hardware aesthetic.
- Scott Forstall, the head of software development who led the team that created iOS.
- Tony Fadell, the hardware architect with experience from General Magic and Philips, who would later go on to found Nest.
These leaders had different personalities and often clashed. Ive was soft-spoken and artistic, Forstall was aggressive and ambitious, and Fadell was highly pragmatic. But Jobs saw these differences as a strength. He managed their friction by keeping the team focused on a unified vision: creating a phone that was not only smart but beautiful and intuitive.
Jobs regularly met with this core group, pushing them to challenge each other, refine ideas, and eliminate anything that wasn’t essential. The result was the 2007 launch of the iPhone, which transformed the mobile phone industry and arguably changed the world.
Conclusion: Building a Legacy, One Hire at a Time
Steve Jobs didn’t just invent great products; he invented great teams. His hiring philosophy was rigorous, human-centric, and deeply strategic. He looked beyond skills and resumes to find people who shared a vision, embraced excellence, and were willing to push boundaries.
From Apple’s sleek devices to Pixar’s magical movies, the real secret behind the innovation was Jobs’ unwavering commitment to hiring the right people for the right place.
As Jobs himself said: “It doesn’t make sense to hire smart people and then tell them what to do. We hire smart people so they can tell us what to do.”
In today’s world of fast hires and high turnover, Jobs’ approach serves as a powerful reminder: If you want to build something timeless, start with who you bring on board.